Tuesday, August 2, 2011

Another nice testimonial

This customer wrote me a nice note:

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---------- Original Message ----------
Subject: Gekko fx, testimonial
From: "Greg G."
To: "Robert Matson"
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It's fantastic to have a local NYC recumbent dealer. There are ways to buy new and sometimes used as well. I can test the bike and ride it home instead of renting a van and spending the weekend driving back and forth!

Robert is knowledgeable, passionate, painstaking, patient, and honest as the day is long. He's a good listener too, soaking up details about my tendonitis, knee surgery and other biomechanical issues.

I purchased an HP Velotechnik Gekko from him, and he pointed out how it is a newer model for the German domestic market, with a few better details that are unpublished.

Robert lives it. He really knows the brands he carries (and many others besides). He's got a huge fund of general recumbent lore at his command as well.

What I like best about dealing with Robert is this - not only does he go all out to help you, but he gives you the straight scoop. In the hours of talking about recumbents, I never once felt I was getting sales spiel. I'm now considering a RANS or Volae, and would buy from him with peace of mind.

- Greg G.


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Best,
Robert
------------
Robert Matson
New York City Recumbent Supply
The Innovation Works, Inc.
copyright 2011 Robert Matson

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